Beeylo
Support That Feels Like Magic
One unified platform where customers love getting help, and companies love giving it.
What makes Beeylo unique?
Beeylo gives your customers one beautiful app where all their orders, messages, and brand interactions come together — no chaos, no searching, no separate portals. It's the clearest, most effortless way for your customers to stay connected with every store they love.
Everything in One Place
Customers see all their orders and conversations from every store in one clean, intuitive inbox.
Effortless Order Management
Swap, edit, track, or resolve an order in seconds — without emails, logins, or jumping between websites.
Conversations With Built-In Context
Every chat automatically includes the right order details, so customers never repeat themselves.
A Consistent Experience Across All Brands
Your customers get one familiar, elegant interface no matter which store they shop with.
Unified Inbox
One place where every conversation and order comes together. Customers can message, swap, and manage orders from any connected store without ever switching apps.
Nordic Living
Bestelling #8821 klaar voor afhalen
Je pakket ligt klaar in de winkel. Vergeet je afhaalbewijs niet.
Summit Gear
Order #45789 onderweg
Je Trail Runner GTX is verzonden en wordt morgen geleverd.
Urban Athletics
Retourlabel klaar
We hebben je retour voor de blauwe jas aangemaakt.
Bamboo Home
Order #90312 gepland voor levering
Je set bamboe handdoeken wordt vrijdag bezorgd.
Chat
Retouraanvraag — Hiking boots
09:16Summit Gear
Je retourlabel staat klaar in de chat.
Productvraag — Running jacket
08:42Urban Athletics
We raden de All‑Weather Pro Shell aan voor jouw weer.
Support — Vertraagde levering
GisterenNordic Trails
We hebben je verzending geüpgraded naar express.
Effortless Returns & Guided Shopping
Customers handle every order with ease — tracking, adjustments, and returns all flow naturally in one place. Returns follow a clear, intuitive path, while gentle, well-timed recommendations enhance the shopping experience. Everything syncs instantly with the right store, without ever leaving the conversation.
Order #45789
Trail Runner GTX
22 aug 2024
Trail Runner GTX • 42
Summit Gear
€129,00
Ordertijdlijn
Bestelling geplaatst
22 aug 2024, 09:14
Betaald
Verzonden
23 aug 2024, 18:02
Onderweg
Onderweg naar jou
24 aug 2024, 07:30
Bezorgd
24 aug 2024, 13:45
Ontvangen
Retour voor deze bestelling
Order #45789 • Summit Gear
Trail Runner GTX + 1
Kies de items die je wilt terugsturen en vertel even waarom.
Retourlabel klaar
Download en print je label, je kunt het pakket direct afgeven.
Track & trace
3SYZX123456789
Vervoerder
DHL Parcel
Chat built for every store you love.
Customers talk with stores like they talk to friends. Returns, product guidance, usage tips, or discovering what to buy next—it all lives in one elegant chat thread powered by AI.
Summit Gear · Support
Buddy · Altijd aan
Hoi! De schoenen zijn net binnen maar ze vallen kleiner dan verwacht. Kan ik deze omruilen voor een maat groter?
Natuurlijk. Ik help je met een retour en stuur direct een label mee. Met welke maat wil je ruilen?
Retour voor deze bestelling
Order #45789 • Summit Gear
Trail Runner GTX + 1
Top, ik heb een omruiling naar maat 43 aangemaakt. Je retourlabel staat hieronder.
Retourlabel klaar
Download je label, we volgen de retour in deze chat.
Track & trace
3SYZX123456789
Summit Gear · Support
Buddy · Altijd aan
Ik zoek een jas om mee te hardlopen in de regen. Hebben jullie iets dat niet te warm is?
Ja, op basis van je laatste bestelling denk ik dat deze twee modellen goed bij je passen.
Aanbevolen voor deze bestelling
De All‑Weather Pro Shell is het meest gekozen door klanten met hetzelfde profiel als jij.
Summit Gear · Support
Buddy · Altijd aan
De rits van mijn jas is na twee weken al kapot. Kunnen jullie hier iets mee?
Dat is vervelend, dank dat je het laat weten. Ik registreer dit als klacht en stuur je direct een voorstel.
Ik zie dat dit binnen de garantie valt. We kunnen je vandaag nog een vervangend product sturen.
Een nieuwe jas zou top zijn, dankjewel.
Gedaan. Je nieuwe jas wordt vandaag verstuurd, tracking volgt zo in deze chat.
Your support platform, in four movements.
Minimal, cinematic, and built to feel inevitable. Here's what's coming in the next slides.
The chatbot that knows your store.
Product-specific guidance, order management, and complaint handling—automated and grounded in your catalog and knowledge base.
Chatbot audits
Monitor calls, failures and latency in one view.
Total Calls
1,284
Success Rate
96.2%
Failed Calls
48
Avg Time
0.42s
Audit trail
Every chatbot call is logged with full request and response context so your team can quickly debug edge cases.
Chatbot returns
See how automated return flows perform over time.
Total Returns
132
Pending
14
Approval Rate
87.5%
Avg Resolution
5.2h
Return reasons
Permissioned access
Control which team members can view and manage chatbot data.
Permissioned chatbot access
Audits and return dashboards are only visible to team members with explicit chatbot permissions.
Admin
Full chatbot audit & returns access
Support agents
Read‑only view of chatbot performance for their queues.
Custom roles
Limit access to specific brands or stores.
When a human steps in, they’re fully armed.
Intuitive support chat with AI assistance, complete conversation history, and every order detail in view.
Carlos Rodriguez
46m agoDefective Product Received – Business order deadline...
Emma Thompson
46m agoDefective Product Received – Business order deadline...
Maria Santos
46m agoDefective Product Received – Business order deadline...
Carlos Rodriguez
Defective jerseys
Carlos
Bulk order of 50 jerseys has 15 items with the wrong logo printed. Tournament deadline in 48 hours.
46m ago
I’m on it. We can reprint and ship an expedited batch today and arrange a partial refund on the defective items.
44m ago
Internal notes
Agents can add internal notes, tag conversations, and see every automated step the chatbot already took before the handoff.
Offered 15% discount on next order for late delivery
Prefers expedited shipping, sensitive to quality issues
Customer snapshot
Profile
Carlos Rodriguez
carlos@example.com • VIP
Orders
12 lifetime • €4.320 spent
Last order: 3 days ago
Read the signals. Fix the friction.
Support and order-specific analytics that surface what's working, what's stuck, and the fastest wins.
Key performance indicators
Track conversations, resolution rate, and satisfaction in one glance.
Total Conversations
1,248
Avg Response Time
12m
Resolution Rate
92.4%
Customer Satisfaction
4.8 / 5
Peak Hours
Buddy's AI Suggestions
- Add 2 more agents during 2–4 PM to reduce response time by 23%.
- Create a template for "Order status" – 34% of conversations could be automated.
- Provide product training for Sarah M. – 15% lower resolution on technical issues.
Top Products by Conversations
Plug in and go live.
Shopify and Sendcloud, connected in minutes—so every order, update, and shipment is ready inside support.
Shopify
ConnectedSync orders and products directly into support.
Store: yourstore.myshopify.com
Products synced: 3.842
Last sync: 2 minutes ago
Sendcloud
ConnectedAutomatically generate return labels for chatbot returns.
When customers request returns via chat, Beeylo uses Sendcloud to generate return labels and surface them directly in the conversation.
Requirements: active Sendcloud account and API keys configured in the dashboard.
More integrations coming soon
Connect additional commerce platforms without reworking your support flows.
Support that feels designed for your brand.
Beeylo is for teams who want every conversation, every order, and every moment of friction to feel intentional. If this walkthrough resonates, it probably means your support deserves a different kind of surface.
We like to start with a short working session ƒ?" mapping your current flows, understanding where customers get stuck, and sketching how Beeylo could sit alongside what you already have.